FAQS

Support and Maintenance

Q: What is your trade term?
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A: Ex Works, FOB Ningbo, CIF.
Q: What is your terms of payment?
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A: T/T, 30%T/T paid before production, the 70% balance of payment against B/L copy.
Q: How long is your delivery time?
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A: Peak season: Nov-Jun 35-55days. Off season: Jul-Otc 10-35days.
Q: What is the minimum quantity for mass purchase?
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A: 50 sets for one size, sample order accepted.
Q: How many years warranty?
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A: 1 years, warranty does not misuse of product and accident which cause damage to the product.
Q: Do you provide sample? How much for a sample?
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A: Yes, we could offer the sample, the sample is free, but your need for charge the cost of freight.
Q: Are you manufacturer?
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A: Yes, we are factory.
Q: Why choose us as your supplier?
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A: Trampoline with certificate, professional sales, good after-sale service.